Who Manages Your Data?
BANWELL LTD is responsible for handling the personal data collected via our website, communications, and services.

If you have questions or concerns about your data, please contact us at:
Registered Address: 213 Fowler Road, Aylesbury, Buckinghamshire, England, HP19 7QR
Email: info@banwelluk.com

Information We May Collect

We may collect and store the following types of personal data:

  • Your name, email address, phone number, and shipping details
  • Device details, IP address, and usage activity
  • Cookie and tracking data from your visits to our site

How We Use Your Personal Information

We use the collected data to:

  • Process Orders – To complete, dispatch, and track your purchases
  • Improve Performance – To troubleshoot issues and enhance our website
  • Customise Experience – To deliver a personalised and relevant user journey
  • Legal & Compliance – To comply with UK laws and regulations
  • Communicate with You – To respond to your queries and update you about your order
  • Marketing Purposes – To send promotional content, with your permission
  • Prevent Fraud – To protect your information and our services

Some uses may require your consent, which you can withdraw at any time.

Use of Cookies

Our website uses cookies to:

  • Enable basic functions like login and cart access
  • Analyse user behaviour and site traffic
  • Store your preferences for a better experience
  • Deliver customised adverts

You can disable or manage cookies in your browser settings.

Sharing Your Data

Your information may be shared with carefully selected third parties such as:

  • Delivery and courier partners
  • Secure payment processors
  • IT and customer support providers

All partners follow applicable data protection regulations and only process your data as required.

If Our Business Changes

In the event of a business transfer or merger, your data may be shared with the new entity but will remain protected under the same privacy terms.

Data Security

We implement strong safeguards, including:

  • Encryption protocols
  • Secure payment gateways
  • Access control and verification procedures

We may ask for proof of identity before making significant changes to your account or data.

Data Retention

Your personal data is retained for up to 2 years, unless longer retention is necessary due to legal reasons.

Your Rights Under UK Data Laws

You are entitled to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Limit or object to specific data uses
  • Request a copy of your data for transfer to another provider

We aim to respond to all requests within 30 days and do not charge for exercising your rights.

Contact Us

If you have a data privacy question or wish to make a request:
BANWELL LTD
213 Fowler Road, Aylesbury, Buckinghamshire, England, HP19 7QR
Email: info@banwelluk.com