{"id":15723,"date":"2025-07-17T12:31:47","date_gmt":"2025-07-17T12:31:47","guid":{"rendered":"https:\/\/banwelluk.com\/?page_id=15723"},"modified":"2025-07-17T12:31:48","modified_gmt":"2025-07-17T12:31:48","slug":"returns-cancellation-policy","status":"publish","type":"page","link":"https:\/\/banwelluk.com\/?page_id=15723","title":{"rendered":"RETURNS &amp; CANCELLATION POLICY"},"content":{"rendered":"\n<p><strong>Right to Cancel<\/strong><br>As a customer of <strong>BANWELL LTD<\/strong>, you have the statutory right to cancel your purchase within 14 days of receiving your order.<\/p>\n\n\n\n<p>To request a cancellation, please reach out to our support team or send a cancellation request via email to:<br><strong><a>info@banwelluk.com<\/a><\/strong><br><strong>Unit 7 Garside Way, Aylesbury, HP20 1BH<\/strong><\/p>\n\n\n\n<p>If your order has already been delivered, you will need to return the item(s) within 14 days of notifying us of the cancellation. Return postage is your responsibility unless the product was faulty or free returns were stated at checkout.<\/p>\n\n\n\n<p><strong>Returns Address:<\/strong><br>213 Fowler Road, Aylesbury, Buckinghamshire, England, HP19 7QR<br>We strongly recommend using a tracked service and retaining proof of postage. If the return is lost and no proof is provided, we may not be able to process your refund.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your order is cancelled before dispatch, we will process your refund within 14 days of notice.<\/li>\n\n\n\n<li>If you\u2019ve returned an item, the refund will be issued within 14 days of us receiving the goods or proof of return.<\/li>\n\n\n\n<li>Refunds will be credited to your original payment method. No processing or administration fees apply.<\/li>\n<\/ul>\n\n\n\n<p>Returned items must be unused and in a condition suitable for resale. If any parts, packaging, or labels are missing\u2014or the item appears used\u2014we may deduct an appropriate amount from your refund or reject it entirely.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Return Policy<\/strong><\/p>\n\n\n\n<p>At <strong>BANWELL LTD<\/strong>, we are committed to delivering products that meet both description and quality expectations.<\/p>\n\n\n\n<p>If your order arrives damaged, defective, or incorrect, please get in touch via:<br>Website: <a class=\"\" href=\"https:\/\/banwelluk.com\/\">https:\/\/banwelluk.com\/<\/a><br>Email: <strong><a>info@banwelluk.com<\/a><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns are accepted within 14 days from the delivery date.<\/li>\n\n\n\n<li>Items reported as faulty after this period may be eligible for replacement under warranty (if applicable).<\/li>\n\n\n\n<li>Holiday purchases made between December 1st and 31st may qualify for an extended return period.<\/li>\n<\/ul>\n\n\n\n<p>When contacting us, clearly describe the issue and let us know whether you prefer a refund or a replacement. Attaching a photo or short video can help us resolve the matter more efficiently.<\/p>\n\n\n\n<p>Once your return is approved, we\u2019ll provide a prepaid return label and notify you of the next steps. You\u2019ll receive regular email updates throughout the return process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right to CancelAs a customer of BANWELL LTD, you have the statutory right to cancel your purchase within 14 days<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15723","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RETURNS &amp; CANCELLATION POLICY - Banwell Ltd<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/banwelluk.com\/?page_id=15723\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RETURNS &amp; CANCELLATION POLICY - Banwell Ltd\" \/>\n<meta property=\"og:description\" content=\"Right to CancelAs a customer of BANWELL LTD, you have the statutory right to cancel your purchase within 14 days\" \/>\n<meta property=\"og:url\" content=\"https:\/\/banwelluk.com\/?page_id=15723\" \/>\n<meta property=\"og:site_name\" content=\"Banwell Ltd\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-17T12:31:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/banwelluk.com\/?page_id=15723\",\"url\":\"https:\/\/banwelluk.com\/?page_id=15723\",\"name\":\"RETURNS &amp; CANCELLATION POLICY - Banwell Ltd\",\"isPartOf\":{\"@id\":\"https:\/\/banwelluk.com\/#website\"},\"datePublished\":\"2025-07-17T12:31:47+00:00\",\"dateModified\":\"2025-07-17T12:31:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/banwelluk.com\/?page_id=15723#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/banwelluk.com\/?page_id=15723\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/banwelluk.com\/?page_id=15723#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/banwelluk.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"RETURNS &amp; CANCELLATION POLICY\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/banwelluk.com\/#website\",\"url\":\"https:\/\/banwelluk.com\/\",\"name\":\"Banwell Ltd\",\"description\":\"Tech Gadgets\",\"publisher\":{\"@id\":\"https:\/\/banwelluk.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/banwelluk.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/banwelluk.com\/#organization\",\"name\":\"Banwell Ltd\",\"url\":\"https:\/\/banwelluk.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/banwelluk.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/banwelluk.com\/wp-content\/uploads\/2025\/07\/erasebg-transformed-8-1.png\",\"contentUrl\":\"https:\/\/banwelluk.com\/wp-content\/uploads\/2025\/07\/erasebg-transformed-8-1.png\",\"width\":1557,\"height\":1104,\"caption\":\"Banwell Ltd\"},\"image\":{\"@id\":\"https:\/\/banwelluk.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RETURNS &amp; CANCELLATION POLICY - Banwell Ltd","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/banwelluk.com\/?page_id=15723","og_locale":"en_US","og_type":"article","og_title":"RETURNS &amp; CANCELLATION POLICY - Banwell Ltd","og_description":"Right to CancelAs a customer of BANWELL LTD, you have the statutory right to cancel your purchase within 14 days","og_url":"https:\/\/banwelluk.com\/?page_id=15723","og_site_name":"Banwell Ltd","article_modified_time":"2025-07-17T12:31:48+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/banwelluk.com\/?page_id=15723","url":"https:\/\/banwelluk.com\/?page_id=15723","name":"RETURNS &amp; CANCELLATION POLICY - Banwell Ltd","isPartOf":{"@id":"https:\/\/banwelluk.com\/#website"},"datePublished":"2025-07-17T12:31:47+00:00","dateModified":"2025-07-17T12:31:48+00:00","breadcrumb":{"@id":"https:\/\/banwelluk.com\/?page_id=15723#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/banwelluk.com\/?page_id=15723"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/banwelluk.com\/?page_id=15723#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/banwelluk.com\/"},{"@type":"ListItem","position":2,"name":"RETURNS &amp; CANCELLATION POLICY"}]},{"@type":"WebSite","@id":"https:\/\/banwelluk.com\/#website","url":"https:\/\/banwelluk.com\/","name":"Banwell Ltd","description":"Tech Gadgets","publisher":{"@id":"https:\/\/banwelluk.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/banwelluk.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/banwelluk.com\/#organization","name":"Banwell Ltd","url":"https:\/\/banwelluk.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/banwelluk.com\/#\/schema\/logo\/image\/","url":"https:\/\/banwelluk.com\/wp-content\/uploads\/2025\/07\/erasebg-transformed-8-1.png","contentUrl":"https:\/\/banwelluk.com\/wp-content\/uploads\/2025\/07\/erasebg-transformed-8-1.png","width":1557,"height":1104,"caption":"Banwell Ltd"},"image":{"@id":"https:\/\/banwelluk.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/pages\/15723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/banwelluk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15723"}],"version-history":[{"count":1,"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/pages\/15723\/revisions"}],"predecessor-version":[{"id":15724,"href":"https:\/\/banwelluk.com\/index.php?rest_route=\/wp\/v2\/pages\/15723\/revisions\/15724"}],"wp:attachment":[{"href":"https:\/\/banwelluk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}